Medi Cal Contact Info


E-Benefits CA Website

E-Benefits CA Website this site connects you to applications for Medi-Cal, County Medical Services Program (CMSP), CalFresh (formerly known as Food Stamps) and California Work Opportunity and Responsibility to Kids (CalWORKs) benefits in California.

E-Benefits CA Website this site connects you to applications for Medi-Cal, County Medical Services Program (CMSP), CalFresh (formerly known as Food Stamps) and California Work Opportunity and Responsibility to Kids (CalWORKs) benefits in California.


Call Blue Cross Direct - They don't pay me to help you with Medi-Cal
Call Blue Cross Direct - They don't pay me to help you with Medi-Cal Call Blue Cross Direct - Medi-Cal's Website - Contact Page, including secure email to ask a question

Insurance Agents pretty much can't help you with Medi Cal

Excerpt of email from DHCA

Thank you for contacting the Department of Health Care Services (DHCS).

We are prohibited by law from sharing Protected Health Information (PHI), and Personal Confidential Information (PCI).

Please refer the consumer to the Medi-Cal Now In-Box at [email protected] and we will be happy to assist them with any Medi-Cal issues they may have.

Protected Health Information (PHI) is individually identifiable health information that describes the past, present, or future physical or mental health or the condition of an individual. PHI includes information about the health care services an individual has received or will receive and information about payment for health care services provided in the past, present, or future. Personal confidential information (PCI) is information that is not public which identifies or describes an individual including names, home addresses, home telephone numbers, Social Security Numbers, medical or employment histories, personnel records, licensing records or workers’ compensation. Thank you for allowing DHCS to serve you.  Email dated 6.5.2017  10:43 AM  or

C for yourself

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NOT C 4 yourself 

Contra Costa
Los Angeles
San Diego
San Francisco
San Luis Obispo
San Mateo
Santa Barbara
Santa Clara
Santa Cruz


Direct Phone # for Medi Cal
Direct Phone # 866.613.3777

Medi Cal - County Office Lookup

County Offices

Guaranteed Issue - No Pre X Clause -
Quote & Subsidy Calculation for
Covered CA
No charge for our services[1]

Email Addresses & Phone #'s: 

[email protected]

This email address  will be happy to assist  with any Medi-Cal issues. The Medi-Cal in box is for individuals who need assistance and general questions answered regarding their Medi-Cal eligibility 

Medi-Cal is a state program administered at the county level.  DHCS is not able to make changes. If the question contains details specific to the county case, the district office that handles the case can answer. 

If the consumer has been unable to resolve Medi-Cal eligibility issues we can facilitate communication between the county and the consumer. Again, we are unable to make any changes at the state level.


[email protected]   Ms. Leslie Benson (confirmed 11.12.2015)

Phone: 1-888-452-8609 Email:   [email protected]

Email: [email protected]

Complex Questions Assistance

Medi-Cal for All Children program at [email protected]

21 comments on “Contact Info – Medi-Cal

  1. Hello,
    I’ve applied for Medi-Cal for my father. He has only SS income of about $1200/mo and he lives alone. He was originally denied Medi-Cal because he had Medicare. He now does not have Medicare so we have applied again. I have a few questions.
    1. Can he be disqualified for cash reserves in his bank accounts (he has a total of about $15,000)?
    2. What would be the best plan to get (Molina, etc) if he wants Medi-Cal primarily for emergency and ambulance service? (He has Veterans medical benefits for his ongoing health issues, but no emergency transport near him).
    3. I took a look at the chart about Silver plans – I have not seen this information before. Does it apply to Medi-Cal recipients? Or only Covered California (non Medi-Cal)? If it does apply to Medi-Cal recipients, what would you suggest for my father?

    Thank you

  2. Im 22, live with my mother, but she doesn’t support me nor will she file me as her dependent.

    Do I have to add her on my application.

    Because I have added her and previous applications and have been denied so many times probably, likely because she makes “too much” money according to medi-cal.

  3. My mom received a packet about her medi-cal, however, she misplaced it. How will I get the actual form being sent to her. I am afraid we missed the deadline. Can we get another form sent to her again or can we get it online. Please help. Thank you.

  4. 1 I am my Mom’s POAHC (Power of attorney for Health Care) and POA and we paid a attorney office to file Mom’s original eligibility for Medi-Cal and now I am told we have to file redetermination forms.

    2 I am waiting for the Attorney to forward me the forms and I found a form on-line MC 210 RV [8 pages of instructions] and it is requesting MY personal information be part of the information.

    3 Mom is currently in a SNF [Skilled Nursing Facility] and is Incapacitated and unable to fill out these forms.

    4 Is it your understanding that the person filling out the form place his/her personal information into a redetermination form?

    5 I am in the county of San Diego so who can I contact for answers?

    6 Oh by the way the Attorney’s office wants a $750 retainer to fill out these forms and Mom’s estate has been reduced to nothing. Do they expect me to come out of pocket for this? EVIDENTLY!

  5. Fyi….I did not receive the return address to mail back the Medi Cal Redetermination form too. Your link to the map helped but I hope I’m sending it to the right office.

  6. I received the Medi-Cal Redetermination form. I live at xxx S. Kenmore Ave., Los Angeles, CA
    90005. Please email me the mailing address or Fax number to send my form back to you.

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