Medi Cal Contact Info


Email Addresses & Phone #'s: 

Email  [email protected] regarding your Medi-Cal eligibility.  If the question contains details specific to the county case, the district office that handles the case can answer. 


Medi-Cal helpline, at (800) 541-5555.1


Email: [email protected] 1


Phone: 1-888-452-8609 1

 Email:   [email protected] 1

The Office of Ombudsman cannot approve/terminate/reinstate Medi-Cal eligibility; alter aid codes, change/update addresses, change/update name or initiate inter-county transfers.


[email protected]   Ms. Leslie Benson (confirmed 11.12.2015)

Complex Questions Assistance

Call Disability Rights California at 1-800-776-5746.

Covered CA Facebook Page 

Medi-Cal for All Children program 

[email protected]


1  Verified 6.7.2019

Medi Cal - County Office Lookup

County Offices

Insurance Agents pretty much can't help you with Medi Cal

Excerpt of email from DHCA

Thank you for contacting the Department of Health Care Services (DHCS).

We are prohibited by law from sharing Protected Health Information (PHI), and Personal Confidential Information (PCI).

Please refer the consumer to the Medi-Cal Now In-Box at [email protected] and we will be happy to assist them with any Medi-Cal issues they may have.

Protected Health Information (PHI) is individually identifiable health information that describes the past, present, or future physical or mental health or the condition of an individual. PHI includes information about the health care services an individual has received or will receive and information about payment for health care services provided in the past, present, or future. Personal confidential information (PCI) is information that is not public which identifies or describes an individual including names, home addresses, home telephone numbers, Social Security Numbers, medical or employment histories, personnel records, licensing records or workers’ compensation. Thank you for allowing DHCS to serve you.  Email dated 6.5.2017  10:43 AM   

Try Covered CA's Facebook Page


Direct Phone # for Medi Cal
Direct Phone # 866.613.3777

Too much Income for Medi-Cal?[1]

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21 comments on “Contact Info – Medi-Cal

  1. Hello,
    I’ve applied for Medi-Cal for my father. He has only SS income of about $1200/mo and he lives alone. He was originally denied Medi-Cal because he had Medicare. He now does not have Medicare so we have applied again. I have a few questions.
    1. Can he be disqualified for cash reserves in his bank accounts (he has a total of about $15,000)?
    2. What would be the best plan to get (Molina, etc) if he wants Medi-Cal primarily for emergency and ambulance service? (He has Veterans medical benefits for his ongoing health issues, but no emergency transport near him).
    3. I took a look at the chart about Silver plans – I have not seen this information before. Does it apply to Medi-Cal recipients? Or only Covered California (non Medi-Cal)? If it does apply to Medi-Cal recipients, what would you suggest for my father?

    Thank you

  2. Im 22, live with my mother, but she doesn’t support me nor will she file me as her dependent.

    Do I have to add her on my application.

    Because I have added her and previous applications and have been denied so many times probably, likely because she makes “too much” money according to medi-cal.

  3. My mom received a packet about her medi-cal, however, she misplaced it. How will I get the actual form being sent to her. I am afraid we missed the deadline. Can we get another form sent to her again or can we get it online. Please help. Thank you.

  4. 1 I am my Mom’s POAHC (Power of attorney for Health Care) and POA and we paid a attorney office to file Mom’s original eligibility for Medi-Cal and now I am told we have to file redetermination forms.

    2 I am waiting for the Attorney to forward me the forms and I found a form on-line MC 210 RV [8 pages of instructions] and it is requesting MY personal information be part of the information.

    3 Mom is currently in a SNF [Skilled Nursing Facility] and is Incapacitated and unable to fill out these forms.

    4 Is it your understanding that the person filling out the form place his/her personal information into a redetermination form?

    5 I am in the county of San Diego so who can I contact for answers?

    6 Oh by the way the Attorney’s office wants a $750 retainer to fill out these forms and Mom’s estate has been reduced to nothing. Do they expect me to come out of pocket for this? EVIDENTLY!

  5. Fyi….I did not receive the return address to mail back the Medi Cal Redetermination form too. Your link to the map helped but I hope I’m sending it to the right office.

  6. I received the Medi-Cal Redetermination form. I live at xxx S. Kenmore Ave., Los Angeles, CA
    90005. Please email me the mailing address or Fax number to send my form back to you.

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